Emerald Burst Support
Having trouble? Email zotixgameshop@gmail.com and include your Windows version and what happened. We read everything.
FAQ
Windows says "Windows protected your PC" when I launch it.
That's SmartScreen being cautious about a new indie game. Click More info, then Run anyway.
The game runs slowly.
Open Options and set Graphics to Sharp or Classic. Classic turns off shadows and renders at a lower resolution.
Does it support controllers?
Yes. Plug in an Xbox-style controller before or during play; button prompts switch automatically.
My achievements aren't unlocking.
Achievements need the Epic Games Store version, launched from the Epic Games Launcher while online. Progress you already made counts: they unlock the next time you play.
Where are my saves?
In %APPDATA%\EmeraldBurst. Paste that into the File Explorer address bar to open the folder.
How do I play fullscreen?
Options > Fullscreen.
Can I skip the cutscenes?
Press Esc (or Start) during a cutscene.
System requirements
- Windows 10 or 11 (64-bit)
- Graphics card with OpenGL 3.3 support
- 4 GB RAM, about 100 MB disk space